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ELGi Terms and Conditions


ELGI's warranties:

For the New Zealand market: warranties start from the date of installation and not shipment.

Pneumatic/compressor parts: 90 days, unless otherwise specified by manufacturer warranty.

Piston Compressors, vacuum pumps and blowers: 12 months

ELGi Screw compressors: as per ELGi documentation

ELGi Screw Lifetime (10 yr) Uptime Warranty, subject to ​AirCare✓.

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ELGi and AirCare gives you peace of mind 

ELGi ensures customers have complete peace of mind by providing a lifetime warranty on your compressor if you sign up for Compressed Air Controls’ AirCare service planning. This extends the warranty beyond the ELGi Uptime manufacturers warranty offered on all equipment from ELGi

ELGi is only one of two worldwide compressor manufacturers who design and manufacture their complete range of air compressor screw elements for lubricated and oil-free compressors.

The ELGi rotary screw air elements are amongst the most efficient, modern and robust air ends in the industry. Their Research and Development team is dedicated to designing machines that run cooler, cleaner and longer, keeping your business running smoothly, efficiently and profitably.

 In addition to continuous upgrades of systems that will aid in minimizing life-cycle cost, their lifetime warranty will ensure constant and long-term service from ELGi compressors

 In order to serve maximum uptime, all ELGi distributors stock replacement filters and parts and service kits.This ensures a swift response to your needs and if there's ever an issue, Compressed Air Controls trained Service Technicians will have your compressor up and running quickly.

 ELGi’s Lifetime Warranty with Compressed Air Controls’ AirCare:

The Lifetime Warranty covers 10 years for the Air End, 5 years for the Cooler, Separator Tank, Main Motor and 3 years for VFD/VSD, 1 year comprehensive warranty for the complete package except for electricals and consumables.

 For the EG Series Screw Air Compressor-EG11 to EG250- the compressor package has a 12 months warranty from the date of start-up, including parts, labor and transportation. 

The airend has a lifetime warranty of 120 months from the start-up. 

Airend shaft seals are considered normal wear items and are covered for 12 months. This is based on ELGi’s estimate for economic life of airend.

 The main motor, cooler and separator tank all have 60 months warranty from the date of start up, including parts and labor. Prior to any repair or service of the main motor, ELGi must be contacted for authorization. For all of those items any loss of fluids or elements are not covered. 

 The VFD has a 36 month warranty from the date of start-up, including parts and labor. 

 All other parts, unless explicitly mentioned other than the above, are warranted for a period of 12 months from the date of start up.

 ELGi’s standard Uptime Warranty (comes without Compressed Air Controls’ AirCare)

 The airend has a 72-month warranty from the date of start-up (not to exceed 30000 hours). 

The main motor/cooler/ separator tank has 36 months from the date of start-up. 

 All other parts, unless explicitly mentioned other than the above, are warranted for a period of 12 months from the date of start-up. 

 The warranty coverage for the first year covers parts, labour and transportation of parts, from the second year onwards, it covers parts (ex-works basis) and labour.

 For the EN Series Screw Air Compressor, the airend has a 36 month warranty from the date of start-up (not to exceed 15000 hours). 

 All other parts, unless explicitly mentioned other than the above, are warranted for a period of 12 months from the date of start up.

The first year of the warranty covers parts, labour and  transportation of parts, the second year onwards covers parts (ex-works basis) and labour

For the Oil-Free Series Screw Air Compressor, the airend has a 48-month warranty from the date of start-up (not to exceed 30000 hours). 

The motors (main and oil pump) /coolers/capacity control valve (ccv) have a 24 month warranty from the date of start-up.

All other parts, unless explicitly mentioned other than the above, are warranted for a period of 12 months from the date of start-up. 

The first year of the warranty covers parts, labour and  transportation of parts, the second year onwards covers parts (ex-works basis) and labour

To avail a warranty, please register with ELGi’s Customer Care System (CCS) within 15 days after receipt of the compressor package or within 3 days of commissioning whichever occurs earlier.

ELGi’s conditions are on our website.