Decopot Ltd potty for Compressed Air Controls’ customer service
When the owner of Decopot Ltd, Paul Pepworth, needed an air compressor to spray glazing on his ceramic pots, he was impressed with Compressed Air Controls’ customer service.
"The speed with which you stepped into the gap was brilliant,” he said of our sales engineer Steve Carran.
“Same-day supply, next day installation, and use of a portable compressor are all much appreciated."
After a site visit to ascertain Paul’s needs, Steve organised the use of a portable compressor to minimise Paul’s production downtime.
We can provide these at competitive rates.
A service technician installed an ELGi EN 15-9.5 compressor and ELGi ELRD80 Dryer.
Paul the potter was also impressed by Compressed Air Controls:
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Installation of a standby compressor at competitive rates while the new installation was happening
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ELGi’s quality compressors have a longer airend life. Other compressor brands only get 20,000-30,000 hours of production from their airend. With ELGi we would expect a minimum of 40,000 hours.
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24/7 local support from Compressed Air Controls
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Clear goals to have no unexpected stoppages from service to service
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ELGi’s objectives to provide a lower cost of ownership to the customer
Paul is continuing to potter around at his business based in Palmerston North which produces pottery supplies and boutique tableware.
